DELIVERY INFORMATION

 

  • Delivery rates and estimated delivery times for each country are listed below. Delivery times are from time of dispatch.
  • Your order will need to be signed for.
  • Orders placed on business days before 12pm GMT will be dispatched the same day (subject to stock availability).
  • Orders placed after 12pm GMT or at weekends will be dispatched the next business day.
POPULAR COUNTRIES
COUNTRYDELIVERY TIMECOST (GBP £)
(Business Days)
United KingdomNext Day4.50
United Kingdom - orders over £95Next DayFREE
United States2 to 4 days9.50
United States - orders over £1502 to 4 daysFREE
Australia3 to 5 days15
Germany2 to 3 days9.50
Germany - orders over £1302 to 3 daysFREE
Hong Kong2 to 3 days15
Japan3 to 4 days15
Sweden4 to 5 days9.50
Sweden - orders over £1304 to 5 daysFREE
   
   
ALL COUNTRIES
COUNTRYDELIVERY TIMECOST (GBP £)
(Business Days)
Andorra3 to 5 days15
Anguilla4 to 6 days15
Antigua/Barbuda4 to 6 days15
Algeria4 to 6 days20
Angola4 to 6 days20
Armenia4 to 6 days15
Aruba4 to 6 days15
Austria3 days9.50
Austria - orders over £1303 daysFREE
Australia3 to 5 days15
Azerbaijan4 to 6 days15
Bahamas4 to 6 days15
Bahrain4 to 6 days15
Bangladesh4 to 6 days15
Belgium2 days9.50
Belgium - orders over £1302 daysFREE
Bhutan4 to 6 days15
Bolivia4 to 6 days15
Bosnia & Herzegovina3 to 5 days15
Brazil4 to 6 days15
Brunei4 to 6 days15
Bulgaria3 to 5 days15
Burma4 to 6 days15
Cambodia4 to 6 days15
Canada2 to 4 days9.50
Canada - orders over £1502 to 4 daysFREE
Chile4 to 6 days15
China4 to 6 days15
Colombia4 to 6 days15
Costa Rica4 to 6 days15
Croatia4 to 6 days9.50
Croatia - orders over £1304 to 6 daysFREE
Cuba4 to 6 days15
Cyprus3 to 5 days15
Czech Republic3 to 4 days9.50
Czech Republic - orders over £1303 to 4 daysFREE
Denmark3 days9.50
Denmark - orders over £1303 daysFREE
Ecuador4 to 6 days15
Egypt3 to 4 days15
Estonia3 to 5 days15
Fiji4 to 6 days15
Finland4 to 5 days9.50
Finland - orders over £1304 to 5 daysFREE
France2 to 3 days9.50
France - orders over £1302 to 3 daysFREE
Georgia4 to 6 days15
Germany2 to 3 days9.50
Germany - orders over £1302 to 3 daysFREE
Gibraltar3 to 5 days15
Greece3 to 5 days9.50
Greece - orders over £1303 to 5 daysFREE
Grenada4 to 6 days15
GuernseyNext Day4.50
Guernsey - orders over £130Next DayFREE
Hong Kong2 to 3 days15
Hungary4 to 5 days9.50
Hungary - orders over £1304 to 5 daysFREE
Iceland4 to 6 days15
India4 to 6 days15
Indonesia4 to 6 days15
Ireland2 days9.50
Ireland - orders over £1302 daysFREE
Israel4 to 6 days15
Italy3 to 5 days9.50
Italy - orders over £1303 to 5 daysFREE
Ivory Coast4 to 6 days20
Jamaica4 to 6 days15
Japan3 to 4 days15
JerseyNext Day9.50
Jersey - orders over £130Next DayFREE
Jordan4 to 6 days15
Kazakhstan4 to 6 days15
Kenya4 to 6 days20
Kuwait4 to 6 days15
Kyrgyzstan4 to 6 days15
Latvia3 to 5 days15
Lebanon4 to 6 days15
Liechtenstein3 to 5 days15
Lithuania3 to 5 days15
Luxembourg3 to 5 days15
Malaysia4 to 6 days15
Mauritius4 to 6 days20
Mexico4 to 6 days15
Monaco2 to 3 days9.50
Monaco - orders over £1302 to 3 daysFREE
Morocco4 to 6 days20
Netherlands2 days9.50
Netherlands - orders over £1302 daysFREE
Netherlands Antilles4 to 6 days15
New Zealand4 to 6 days15
Norway3 to 5 days9.50
Norway - orders over £1303 to 5 daysFREE
Oman4 to 6 days15
Pakistan4 to 6 days15
Paraguay4 to 6 days15
Peru4 to 6 days15
Poland4 to 5 days9.50
Poland - orders over £1304 to 5 daysFREE
Portugal4 to 5 days9.50
Portugal - orders over £1304 to 5 daysFREE
Puerto Rico4 to 6 days15
Qatar4 to 6 days15
Romania3 to 5 days15
Russia5 to 8 days15
Saudi Arabia4 to 6 days15
Serbia3 to 5 days15
Singapore4 to 5 days15
Slovakia3 to 5 days15
Slovenia3 to 5 days15
South Africa4 to 6 days20
South Korea4 to 6 days15
Spain3 to 4 days9.50
Spain - orders over £1303 to 4 daysFREE
Sri Lanka4 to 6 days15
Sweden4 to 5 days9.50
Sweden - orders over £1304 to 5 daysFREE
Switzerland3 days9.50
Switzerland - orders over £1303 daysFREE
Taiwan4 to 6 days15
Thailand4 to 6 days15
Togo4 to 6 days15
Turkey3 to 5 days15
United Arab Emirates2 to 4 days15

 

IMPORT DUTIES & TAXES

Luxury Artisan offers Tax-Free shopping for non-EU customers. The 20% UK VAT is automatically deducted at the checkout.

For non-EU customers, import duties and taxes may be charged by Customs once the parcel reaches its destination country. These charges are the responsibility of the recipient of the parcel, and must be paid by them. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary from country to country.

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees, should they refuse to accept a parcel due to import duties or taxes.

 

RETURNS

  • FREE Returns from the UK
  • Returns from other countries are at the customer's expense

 

 Luxury Artisan will refund your purchase in full, net of the delivery charge, within 30 days of the shipment date, if you are dissatisfied with the goods, for whatever reason.

If you want to return or exchange a product please email rupert@luxuryartisan.com with your name, order number and reason for return. Luxury Artisan will then advise the method of return delivery.

Once the goods have been checked as being in the original packaging and undamaged, the refund will be made directly on to your payment card, usually within 7 days. It may take several days for the refund to show on to your credit card.


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